You must be a registered customer and you must be logged into the Shopping Mall to create a Wishlist. If you are not a registered customer sign up for free by selecting the Register button located at the top of the page. The Wishlist feature (located in the "My Recent Stuff") allows you to create and add product(s) to your Wishlist and then to publish that Wishlist, containing specific product links, to your friends and family. You can create and manage multiple Wishlist(s) for your birthday, anniversary or any other special occasion. You can also publish your Wishlist on Facebook by selecting the Facebook "Like" button.

Customers can also find other customer's "public" Wishlists by using the search feature on the Your Wishlist page. Again, you must be a register customer and must be logged into the Shopping Mall to search for another's Wishlist. If you are not a registered customer sign up for free by selecting the Register button located at the top of the page. Next, the customer simply searches for another customer by entering in their email or name into the search bar displayed below.

When you make a purchase in the DubLi Shopping Mall, you are making that purchase directly from the merchant. As such, if there is an error with your purchase you must contact the merchant as noted on the order confirmation you receive from the merchant.

DubLi has determined based on extensive research of both its shopping customers, as well as with the merchants themselves that building Shopping Malls in specific countries in their local language and local currency is the most advantageous strategy for everyone. As such, for the German Shopping Mall, merchant partners headquartered in other parts of the world, such as the US, who only offer their affiliate programs in English and denominated in only US dollars are not eligible to participate in the DubLi Shopping Mall in Germany. In addition, merchants who host their online shopping websites from countries outside of Germany and who are not willing or able to ship from these other countries to Germany are also not eligible for participation in the German Shopping Mall. DubLi has a dedicated Shopping Mall team that is focused entirely on monitoring each country, merchant and affiliate network for new merchant partner opportunities.

The "Price Alert" feature was designed with the "price" sensitive shopper in mind. Have you ever found the perfect product but it was just too expensive? Once you set a Price Alert, your shopping mall system will automatically monitor all of the merchant prices and notify you, by email, when that product's price is reduced to your target level.

In order to bid on any auction, you will need to purchase DubLi Credits. The Xpress Gift Card auctions are only available to V.I.P. Member package subscribers.

On Firefox:

1. Tools---->Options
2. Then click on the privacy tab.
3. 'Accept cookies from sites' and 'accept third-party cookies' should be checked off.

On Internet Explorer:

1. Tools---->Internet Options
2. Then click on the privacy tab----->Advanced
3. 'Override automatic cookie handling' should be checked off
4. 'Accept' should be chosen for First-party Cookies and Third-party Cookies

Only purchases that are completed online after you properly log in to your DubLi Shopping Mall account can be credited toward the monthly and/or annual Cashback.

Anyone can shop once they complete the free registration. Customers who shop without owning a package will receive Cashback monthly on the purchases they make according to the percentages/amounts displayed next to the merchant name. However, to be eligible for the additional 5% annual Cashback, you must subscribe to the Smart Shopper package. For an additional 7% annual Cashback, you must subscribe for the V.I.P. Member package. Subscriptions must last for 12 consecutive months and you must meet the Terms and Conditions for each respective package.

Please contact customer support by submitting a support ticket. Include any error messages being displayed on your screen.

Packages can be canceled directly on DubLi.com. Please click the link labeled "DubLi Packages" located under the member area menu after you have logged in. On this page you can click on the "Unsubscribe" button to cancel your DubLi package

Per the Terms and Conditions of both the Smart Shopper and V.I.P. Member packages, you are only eligible to receive your annual Cashback after you have subscribed to the package for 12 consecutive months and there has been a minimum of US$600/EU600/AU600 purchased in the DubLi Shopping Mall within those 12 months. You will still, however, be eligible for the monthly Cashback according the percentages/amounts shown next to each merchant.

Please contact customer support by submitting a support ticket.

Unfortunately, packages cannot be transferred to another DubLi.com account. The package from account A must be canceled and a new package must be purchased for account B.

V.I.P. Member package holders will be grandfathered into the new Terms of the V.I.P. Member package and will receive the 7% Annual Cashback automatically starting December 1, 2011.

The first column shows what every customer will receive in Cashback just for registering and shopping in the DubLi Shopping Mall. The second column shows what a Smart Shopper will receive in total, oncewith the monthly Cashback and the additional 5% annual Cashback added together. The third column shows what a V.I.P. Member will recieve with the monthly Cashback and the additional 7% annual Cashback added together.

Every DubLi customer who registers and shops in the DubLi Shopping Malls will be able to receive their Cashback monthly for all purchases made that month. On the last day of each month, theThe amount of Cashback you are due for that month's pending and available purchases will appear in your DubLi Cash Organizer on the last day of the month. On the first day of the following month, or the next day, your monthly Cashback will be available in your Cash Organizer.

On the one-year anniversary of your signing up for your Smart Shopper or V.I.P. Member package subscription, the total amount of annual Cashback (either 5% for Smart Shopper or 7% for V.I.P. Members) earned from your purchases for the previous year, including both pending and available, will automatically be transferred to your DubLi Cash Organizer where it will remain pending for 30 days. You will be required to agree to the Terms and Conditions of the Cashback prior to your funds being made available

When you make a purchase in the DubLi Shopping Mall, you are making the purchase directly from the merchant and, as such, are required to follow the merchant's conditions of sale, including payment options.

Once you log in to your Shopping Mall account, assuming you subscribe to a Smart Shopper or V.I.P. Member package, you will see a box on the right-hand side of your screen that says "Total Purchases." When you click on Total Purchases, it will bring you to your personal Purchase page where you can view your pending and available purchases, how much Cashback you have earned monthly, and,, if you own a Smart Shopper or V.I.P. Member package, how much Cahsback you have earned annually. If it has been more than two weeks and your purchase is not showing, please submit a Missing Purchase Request form under the Missing Purchases tab. Please do not submit a Missing Purchase Request until two weeks following the original purchase date.

Each merchant processes, confirms and reports their transactions differently. For most merchants, your purchases will appear in your Shopping Account within one week, for others it could take up to 31 days. Some merchants confirm a transaction when the item is shipped, others following confirmation of receipt of a transaction and some automatically upon payment of the purchase.

Log in to your Shopping Mall account, click on the box that says "Total Purchases" and then on the Missing Purchase tab. Please complete the Missing Purchase Request form in its entirety. Blank fields and requests that do not include the date of purchase will be denied automatically as these fields are required by each merchant to research your purchase. Once you submit your request, we will contact the merchant on your behalf. Please allow for up to 60 days in order to resolve Missing Purchase Requests. Missing Purchase Requests may only be submitted two weeks following the original purchase date. Requests that are submitted for purchases made less than two weeks after the purchase date are subject to be declined. Each merchant handles purchase reporting on a different schedule. Some may award credit for your purchase within 24 hours. Others may take up to 31 days.

Purchases will remain in pending status until the 30th day following the purchase, at which point they will move to available. At the end of each shopping cycle, whether monthly or annually, all purchases, both pending and available will automatically be transferred to your DubLi Cash Organizer. The Cashback attributed to your Smart Shopper or V.I.P. Member package will remain in pending status in your Cash Organizer for 30 days and until you agree to the Terms and Conditions for receiving the Cashback. You will receive an email notification at the end of your package year with instructions on how to accept the Cashback Terms and Conditions.

In order to properly track your purchases to your Shopping Mall account, you must first be logged in each time you shop. If you were not logged in properly to the DubLi Shopping Mall, you will not receive credit for your purchase. Furthermore, Aafter shopping with a particular merchant, you will usually be added to the merchant's email distribution lists. If you receive a special offer, discount, coupon code, etc. from a merchant via an email, these direct offers cannot be used in conjunction with the DubLi Shopping Mall and you will not receive credit for these purchases through the DubLi Shopping Mall. You will only receive credit for purchases made based on discounts or specials generated or offered through the DubLi Shopping Mall. In addition, any corporate discounts you may have with a particular merchant are not permitted to be used in conjunction with the DubLi Shopping Mall. Please do not bookmark or save links to your favorite merchants. Each link to a merchant site is based on a "cookie." If you bookmark a link to your favorite merchant and the cookie expires before the next time you shop, you will not receive credit for your purchase. In addition, if you have clicked on the same merchant previously, either directly or through another shopping program, your cookie may be linked elsewhere. In order to ensure that you receive proper credit for your purchase in the DubLi Shopping Mall, you must log in each time you intend to shop.

When you click on the Shopping Mall tab from www.DubLi.com, the Shopping Mall will identify your country of residence by your IP address. An Internet Protocol address (IP address) is a numerical label assigned to each device (e.g., computer, printer) participating in a computer network that uses the Internet Protocol for communication. An IP address serves two principal functions: host or network interface identification and location addressing. Based on this address, the DubLi Global Shopping Mall will only show you products and merchants that ship to your country. If you would like to see which merchants are available in a particular country, you may select the "Shop by County" box on the upper left hand side of your screen where you may also Shop by Store alphabetically or by Category, depending on your individual preference. Each merchant in the DubLi Global Shopping Mall has been coded by each country to which they will ship. If you do not see a merchant when you log in to the Global Shopping Mall, the merchant will not ship to your country. Please note, the DubLi Global Shopping Mall merchants are presented in English and the currency, either GBP or USD, can be identified by the flag next to each merchant's logo. However, some merchants make their site available for viewing in your local language and currency available. It is important that you notice from which country (either UK or US) the merchant will be shipping. Some US-headquartered merchants, ship globally from their UK programs, rather than from the US, so please make note of where you are shopping from.

Everyone from around the world, excluding the countries noted as not included, may shop through the DubLi Global Shopping Mall. If you live in one of the countries that has its own Shopping Mall, please look for the link to the Global Mall on the upper right hand side of your screen when you are viewing your country's mall. Please note, the DubLi Global Shopping Mall merchants are presented in English, however, some may allow you to view their site in your local language and currency.

Merchants only pay DubLi commissions on the actual product, not on shipping, taxes, VAT, customs, duties or GST. In a select few cases, a merchant will pay for VAT, however, as a general rule, merchants cannot pay a commission on a government-imposed fee, only on what they receive for the product sold.

Please visit the merchant's shipping, delivery and/or FAQ section on their customer service page prior to your purchase. Each merchant displays their international policies differently; on the home page, customer service page, help or checkout. It is the customer's responsibility to know the merchant's policy prior to shopping. DubLi will not be held responsible for a customer error upon making a purchase with a merchant in the DubLi Shopping Mall.

Each merchant that supports multiple languages and/or multiple currencies handles this differently. For many you can find this information on the top right hand corner of the merchant's home page. Others do not make this service available until you place a product in the shopping cart to checkout. Some merchants will detect your country of residence by your IP address and automatically change their site to reflect your local language and currency.

Unless a merchant has policy of free worldwide shipping, shipping rates can be found on a merchant's website under "delivery", "shipping" or "international orders." In most cases, international shipping rates are calculated on the total weight of your order, including any brokerage fees. Your shipping rate will be displayed during checkout. International shipping rates do not include customs fees, import taxes or duties. Merchants are unable to determine what those costs would be, as they are issued by the recipient country. Any fees levied at the time of delivery are the sole responsibility of the customer or the recipient of the package. Please contact your local customs office for more information. If a package is refused due to non-payment of any customs fees, merchants will only issue a refund for the returned merchandise. No refund will be issued for the shipping costs.

If you are placing an order outside you country of residence, please carefully read the rules and restrictions for international orders on each merchants website. Depending on the merchant, government policies or restrictions, manufacturer agreements, product, size and weight, a merchant may not ship certain products to your country. In addition, certain merchants apply minimum or maximum product price values in determining whether they will ship a particular product to your country, primarily due to international shipping insurance liability. You, as the customer, will be responsible for customs and duties in your country of residence. It is also important to keep in mind that it is at the merchant's discretion where they will ship products. Many merchants have a policy not to ship to trade embargoed countries while others avoid shipping locations due to a significant amount of reported fraud. Each merchant will notify you upon checkout if there are any restrictions to your country in advance of your purchase. Many international merchants will not ship a package that weighs more than 2kg. In many cases, certain types of products such as produce and aerosol cans cannot be shipped to specific areas of the world.

The following countries are not currently served through the DubLi Global Shopping Mall:

• Sudan
• Syria
• Afghanistan
• Uzbekistan
• Zaire
• Zimbabwe
• Nigeria
• Libya
• Rwanda
• Somalia
• Ghana
• Palestinian Territories

DubLi uses the International Organization for Standardization (ISO) codes for each country included in the DubLi Shopping Mall. As a result, certain islands or areas of the world are attributed to the one primary designation. For example, England, Scotland and Wales all fall under the United Kingdom. The eight islands that make up the British Virgin Islands will all be found under British Virgin Islands instead of their individual names. And, the islands off the coast of Italy, such as Corsica and Sicily will all be found under Italy.

On many international purchases, merchants require the billing and shipping address to be the same. Some merchants make this requirement on your first purchase with them only and then repeat purchases may be delivered as a gift or to another location. Merchants will not ship to a P.O. Box. On most international purchases, the merchants and their postal providers require a signature upon delivery. Please review each merchant's international delivery and shipping policies for exact instructions.

The customer is always responsible for customs, duties and tariffs in their country of residence.

Each of your purchases must be tracked through the DubLi Shopping Mall to receive credit for the purchase. In some cases, when making a purchase from an international merchant, they will ask you to call for a shipping quote to your country. You may call them for a quote, but your order must be placed online while logged in to the DubLi Shopping Mall.

Merchants in the DubLi's Global Shopping Mall come from the UK and the US. If your country's electrical outlets are not compatible with these countries, you will need to purchase a converter.

Affiliate marketing is an Internet-based marketing practice in which a business rewards one or more affiliates for each visitor or customer brought about by the affiliate's marketing efforts. Affiliate marketing is quite mature in Europe, Japan and the US, and is quickly gaining traction in other areas of the world. Examples of affiliate marketing include shopping sites, like the DubLi Shopping Mall, where users are rewarded for their purchases with Cashback rebates. The industry has three core players: the merchant (also known as 'retailer' or 'brand'), the publisher, in this case DubLi/BSP/MediaNet Group (also known as 'the affiliate') and the customer. The market has grown in complexity to warrant a secondary tier of players, called affiliate networks who we partner with for the tracking and reporting of customer purchases. Because of the complex nature of the Shopping mall platform, we require very specific tracking, reporting and purchase allocation specifications.

In order to shop in the DubLi Shopping Mall, all consumers, whether personal customers or otherwise, need to register. Registration is free. Please remember that in order to be eligible to receive an additional 5% Cashback annually, they will need to purchase a Smart Shopper package and for an additional 7% annually, a V.I.P. Member package.

Once you complete a purchase in the DubLi Shopping Mall, there is a tracking and reporting process between DubLi, the affiliate network and the merchant directly. This process typically takes up to 90 days. As such, you will not receive commissions until the month following the 90th day of the date of purchase.

The first requirement for joining the Shopping Mall is that the merchant must be able to accept online transactions and be able to report them based on a unique member identification (Sub-id) and offer a product data feed that includes European Article Numbers (EAN) or, in the US, a UPC code. The merchant must also join one of the affiliate networks we use for tracking and reporting: Germany: zanox, Commission Junction, affili.net, TradeDoubler and Webgains US: Commission Junction, Linkshare, Google Affiliate Network and Pepperjam Network Australia: clixGalore.com.au, dgmpro.com, Commission Monster and zanox Spain: Affiliate Future, Webgains, Trade Doubler, zanox, affili.net and Commission Junction Denmark: Partner-Ads, zanox, Trade Doubler and Webgains Global Mall: Commission Junction US, Commission Junction UK, LinkShare US, LinkShare UK, Google Affiliate Network, Pepperjam Network, TradeDoubler UK, zanox UK and affiliate window. When opening a new affiliate program with one of the affiliate networks, the DubLi Shopping Mall platform prefers shopping commissions be paid as a percentage of sales or revenue share. We will consider bounty commissions or a pre-determined dollar amount per sale. However, we will only include these types of programs on a limited basis. Once a merchant is set up with one of the affiliate networks, please send an offer to MediaNet Group/DubLi/BSP Rewards in the affiliate network interface. At that time, the Shopping Mall team will review the merchant's program to see if the terms and conditions meet our program specifications. Joining an affiliate network does not guarantee a merchant is automatically added to our program. In some of the affiliate programs, we require a merchant to reach a certain affiliate status level prior to acceptance into our program. The DubLi Shopping Mall reserves the right to remove such merchant at our discretion.

There are no commissions paid on merchant referrals.